House moving is stressful as it is. And with the added hidden charges and complex pricing, this is a perfect recipe for headache. At 1stMovers we want you to experience a plain sailing straightforward move, we believe that simple and transparent moving pricing is the key to that. The best removal can turn into a nightmare if you don’t know what you are paying for it.
We employ an easy transparent pricing method, which simply means that all our costs are stated upfront and there are no hidden costs. We believe that customers should pay what they were made to think they were going to pay.
Complex pricing can involuntarily deceive customers. At First Movers Ltd we oppose hidden charges, vague prices or “Fixed” Quotes that keep changing all the time. We empathise with our customers and believe in fair and transparent business practices.
Most jobs within a city are charged by the hour, this way we only charge for the amount of work we do. The time to get to you and back to the office is free, your time starts when we arrive at your property and we stop charging you when we have finished unloading your items. You pay for however many hours you use, which means that we charge by the hour and not by the minute. Prices vary with the amount of porters you require, most domestic moves can be achieved using two to three porters. Everything we discuss is confirmed in writing, you will get a confirmation email of prices and booking details. Please see the How to Book section for details of what to expect when making a booking.
Hourly prices are very useful particularly when you are still packing and don’t precisely know the total amount that’s moving. Usually people have a lot more than they had originally envisaged when they started packing. As you are paying by the hour you don’t have to worry about the extra items, also if you require any help with dismantling or assembling furniture all you have to do is make sure to state that to the porters on arrival so they can work accordingly.

Piano moves are not covered by the hourly prices above, we use specialist staff for moving pianos which are coordinated slightly differently to a normal house move. We move Grand Pianos to Upright Pianos and anything in between. Please see our Piano Moving section for prices and details.
Need a quick Quote ? Fill in our Piano Removal Form and Get a quote in no time !
For larger moves, where hourly prices may not be appropriate we do provide fixed quotes. Once you submit your details a member of our team will give you a call to arrange to come out to evaluate your property and give you a fixed price, there may be a charge for evaluation – depending upon where you live – which is dropped when you book the move with us.
Sometimes, it may be possible to provide a quote without a visit if list of contents is made available. The list must be comprehensive as we are quoting to only move things included in the list. You can supply these details using our moving form and we will be glad to provide a quote.
Long distance jobs are never quoted by the hour, they are always fixed quotes. We just need to establish the size of vehicle you require and the amount of porters you will need at either end accompanied by the postcodes. With these variables we can work out a price for your move. You can provide us your details using our quotation form and we will be glad to give you a quote.
Posted on Amy AlexandraTrustindex verifies that the original source of the review is Google. Unfortunately I had a terrible experience with this company with a move from London to Edinburgh. It started when they packed items I told them a number of times to make sure they didn't pack as the items belonged to the landlord. They packed the items and I’ve since had to pay to ship them back to the landlord and have suffered a delay in getting my deposit back. I found broken glass that wasn’t there before in my living room during the packing - they said they didn’t know how it happened. My £2,000 bag was also stuffed at the bottom of a box. I was prepared to let the above go as “these things happen” so didn’t raise them. However, the situation got worse so these “minor” mishaps exacerbated the situation and I have now raised these issues. Worst of all, we agreed that the movers would unpack by 12pm latest on the day as I had a funeral for a close family member to attend. This was arranged ahead of time and I even asked if I should pay for a night’s storage instead given it was so important that they be done by 12. I was told this wasn’t necessary. They didn’t arrive until 12 pm meaning we missed part of the funeral and I also had to go into the van and unload items myself to ensure we at least made some of the funeral. They wouldn’t answer any calls on the morning so we sat waiting all morning for them to arrive. I received one email to say they would arrive by 10:30 and 10:45. That didn’t happen. This was extremely disappointing given I paid over £3,000. What’s even more shocking is that they chased for second half of the payment less than an hour after the van left. It’s seems they have no issue communicating when they want payment. I sent an email almost two weeks ago hoping to resolve the matter amicably. After sending a number of follow-ups, this still went unanswered. I sent a copy of my review to allow the company to comment last night and they conveniently phoned back this morning. They have denied any responsibility for the above and I can move on and accept that’s their position. It does not seem they have the capabilities to handle long haul moves. However, we clearly have entirely different views on this matter. Edited to respond to the below: The move wasn’t completed by 12:15 and the only reason why it was completed quickly is because I was inside the van unloading boxes alongside two men. My dad who is 75 also helped. The company didn’t speak to me a week before. I added packing over a month before the move. The email confirmation said - date to be confirmed. My move out date was a Sunday. I heard nothing about what time they would arrive on Sunday so I called and emailed the company on the Tuesday. This was the first time I was asked if they could come a day before, on the Saturday. I said it would not be possible as the request so last minute. Had the company asked more than 5 days before the move, I could have accommodated this. They said it was fine to do the packing same day. I have absolutely no issues with unexpected delays, which is why I suggested that I pay for an extras night storage in case there were delays but I was told this wouldn’t be necessary. Regarding treatment, it’s unclear how the company has come to this view. I was more than accommodating to the movers on the day and got on with them very well. I helped pack and move boxes into the van and gave them use of my stereo along with asking multiple times if there was anything I could do to help them. I also offered anything they wanted out of the fridge and teas / coffees. At the end of the day the movers also went away with the drinks I had in the fridge which I was happy to provide. I also gave a tip even after all the frustration.Posted on Manish VyasTrustindex verifies that the original source of the review is Google. Had a very smooth and stress free experience with 1st Movers recently for my move from Edinburgh to Birmingham. Special shoutout to Sarah for being a great point of contact from the very beginning of the process of arranging dates, getting a reasonable quote and coordinating on the day of the move. Would definitely recommend their services!Posted on Iona CoryTrustindex verifies that the original source of the review is Google. Sarah was really helpful and fast at replying. She answered all my queries and explained the process.Posted on Jacqueline NakateTrustindex verifies that the original source of the review is Google. I had a good experience with the moving company. Sarah who handled all may inquiries was efficient and helpful.Posted on Yasmin M.Trustindex verifies that the original source of the review is Google. This is a long overdue review but I have not stopped thinking of the fantastically easy move that 1st Movers have provided. A couple of years ago I got 1st Movers to help me with my move from my first floor flat with only a staircase into a 2nd floor flat with an elevator (luckily - so they got the King sized mattress through alright without injuries!). They've been such a wonderful help and communicative throughout the process of picking up my items and my friend's at a separate location. I recommend their service and would book them again.Posted on Emma TaylorTrustindex verifies that the original source of the review is Google. Sarah was great and very helpful.Posted on Ben ClarkTrustindex verifies that the original source of the review is Google. Highly recommend the services of 1st Movers Edinburgh. Sarah was a pleasure to deal with, always very responsive and organised, explaining clearly the services and costs. Then the team on site did an excellent job, arrived on time, took great care of our items, and packed perfectly. 5* service - very happy!Posted on Lloyd FullerTrustindex verifies that the original source of the review is Google. We used 1st Movers Edinburgh for our move from Perth to Edinburgh. We haven't had to use a removal company before. But for future removals I will be choosing 1st Movers. The communication from the office was stellar, Sarah kept me informed of the process all the way throughout. And when the day for the move came, Alan, Eric and Max were fantastic, very professional service and they get the job done .Posted on Sophie HalpinTrustindex verifies that the original source of the review is Google. We used first movers to move from Perth to Edinburgh. I couldn't recommend them enough - Alan and Eric were so professional, efficient and helpful. It's such a stressful time and of course it's hard to imagine how it all actually happens but they made it seamless and stress free. They are the experts so you can really leave it up to them. Would highly recommend First Movers Edinburgh. We couldn't have done it without them!Posted on Guillermo Moreno MoñinoTrustindex verifies that the original source of the review is Google. I’ve used 1st movers 2 times and very happy with both the price and the service. I’d definitely use them again in the future. It was very easy to arrange everything with Sarah and movers were nice, helpful, on time and the job got done faster than I thought!Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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